Product help
First check the Help center for supported files, limits, progress, preview, and insertion rules.
Email jacob@codeprint.io from your account email with the safe error category, approximate page count, general document type, browser, and the step where the issue occurred.
Do not attach sensitive data
Billing help
Contact jacob@codeprint.io from the account email. Include the plan name and a plain description of the issue. Do not include payment-card details.
Link may decide and issue qualifying Managed Payments refunds under its policies. Approval is not guaranteed, and nonwaivable consumer rights remain unaffected.
Privacy or deletion request
Email jacob@codeprint.io from the account email. State whether you are requesting access, correction, deletion, or information about processing. Legal, billing, security, or audit records may remain where required.
Security reports
Email jacob@codeprint.io with a minimal reproduction that contains no customer document or credential. Do not test against accounts, files, or systems you do not own or have permission to assess.
Response expectations
We aim to reply as soon as practical, but PDF to Sheets has no guaranteed support SLA.